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Shipping policy

Welcome to Carkit. We are committed to delivering your automotive tech and accessories swiftly and securely across South Africa.

Shipping Rates & Delivery Timelines We offer domestic shipping across South Africa with the following options:

  • Standard Shipping: R90.00 (Delivered within 5-8 business days).

  • Free Standard Shipping: Valid on all orders of R1000.00 and up (Delivered within 5-8 business days).

  • Express Shipping: R150.00 (Delivered within 3-5 business days).

Please note that delivery timelines are estimates and commence from the date of dispatch. Deliveries to outlying or rural areas may occasionally take slightly longer.

Processing Times Orders are processed Monday through Friday. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been handed over to our courier partner, you will receive a tracking number to monitor your shipment.

Delivery Issues If your package is delayed or arrives damaged, please do not hesitate to reach out. For any shipping inquiries or assistance with your delivery, please get in touch with us directly via our Contact Us page.

Frequently Asked Questions

We ship to all addresses within the borders of South Africa. Whether you are in a major metro area like Johannesburg, Cape Town, and Durban, or located in a regional town, our courier partners will deliver to your door.
Standard Shipping: R90.00 (Takes 5-8 business days). Free Standard Shipping: Automatic on all orders of R1000.00 or more (Takes 5-8 business days). Express Shipping: R150.00 (Takes 3-5 business days).
Yes. Once your order has been packed and handed over to our courier partner, we will generate a tracking number for your package. You can use this number to monitor the progress of your delivery online.
Yes, most of our vehicle accessories (such as our car vacuums and smart cup holders) are specifically engineered as plug-and-play devices that draw power directly from your vehicle's standard 12V cigarette lighter socket.
Our dash cameras do not include a MicroSD card unless explicitly stated in the specific bundle description. You will need to insert a standard compatible MicroSD card to store video footage.
If you need to change your delivery details or cancel an order before it ships out, please notify us immediately. Let us know what changes are required by submitting a support request through our Contact Us page.
We offer a 14-day return window from the date you receive your items. Products must be unused, in their original condition, and in their original packaging. To initiate a return, exchange, or refund, please visit our Contact Us page.
To ensure all customer queries are tracked, queued, and resolved efficiently, we handle all support digitally. We do not provide phone or email support lines. Please visit our website's Contact Us page to send our team a message, and we will get back to you promptly.

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